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Parcel Pickup offers a solution to missed deliveries to your home address. The service provides a local 'always at home' alternative address for your deliveries that you can collect from at your convenience.
Registered users of Parcel Pickup receive a unique 6-digit user ID. When they shop online they use the Parcel Pickup delivery name and address, adding the ID to the name line, and then log the delivery on the Parcel Pickup site. When the parcel arrives the user receive an email/text and collects it at their convenience at a cost of £2 per parcel.
Currently Parcel Pickup operates in across the UK, though some areas are better provided for than others. The site displays open/closed times and 'pot luck' times where users are recommended to phone before visiting.
Parcel Pickup was set up by Edward Fraser a Creative Product Design Graduate (2007) from the University of the West of England (UWE). He is now a self-employed product designer and runs the service with his wife, Lucy Fraser, who is an artist. Parcel Pickup operates from their home address.
Edward Fraser researched the topic of online shopping and missed delieveries as part of his BSc final project and set up Parcel Pickup as a solution. The concept won Edward a place as a finalist and merit Award Winner in the UWE BizIdea competition (2006-7). Originally the service only operates in Long Ashton, covering the area south-west of Bristol but has since been extended to all regions of the UK.
Undelivered parcels from online sites often end up at delivery depots which are distant from one's home and have limited opening hours. Parcel Pickup offers a convenient pickup location which, due to its 'local' position, can also minimise the carbon footprint of the purchase.